Help Desk - General use of the helpdesk system

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Who is this helpdesk system intended for?

This helpdesk system is intended for users that need technical assistance with rented gameservers or other rented services. Also regular users of the services can address server failures and status r...

How to use the helpdesk system

Before you place a ticket to the helpdesk staff try to search for your solution in the knowledge base. As for now September 2011 the system is in an early phase but we will continue to update the know...